First, let's check your address.
We'll show you exactly what's available at your site — fibre and wireless options, plus install lead times — in seconds.
Try the demo addresses: type "Quay", "Pakenham", "Victoria", "Kuaotunu" or "Durham" — or any address to see the manual-qualification path.
Choose your plan.
Every plan is symmetrical, uncapped, DDoS-mitigated and DNS-protected as standard — with 24/7 NZ-based support included.
Make it yours.
Optional extras — add them now or any time later. Everything lands on the same single monthly invoice.
Tell us about your business.
This creates your customer record — it's how we recognise you in support, billing, and the customer portal from day one.
Review your order.
Check everything looks right. Nothing is charged until your service is provisioned and live.
You're on the way.
Your order is in. Here's exactly what happens next — and we'll email you at every step.
Order received
Right now. Your customer record and subscription are set up, and our provisioning team has your order.
Provisioning begins
Within 1 business day. We place your order on the network and confirm your install pathway with the local fibre company.
Install scheduled
If a site visit is needed, we'll offer you times that suit. Many addresses connect with no visit at all.
You're live
We test the connection end to end, then hand over. Billing starts the day your service does — not a day earlier.